Terms and Conditions

ALLERGY NOTICE

Due to the setup of our manufacturing facility, our products may contain traces of nuts and other allergens. In case of an allergy please exercise caution. 

REFUNDS & EXCHANGES

Please note that once your order has been shipped there are no refunds or exchanges. All sales are final. 

ORDER CANCELLATION 

Should you choose to change your mind, you may cancel an order for a full refund if your order has not been shipped. Please call 416-276-5685 or send an email to shop@alkaramsweets.com if you would like to cancel your order.    

ORDER MODIFICATION

Orders may be modified prior to shipment. If you would like to modify your online order please call 416-276-5685 or send an email to shop@alkaramsweets.com

OTHER

Images on our website have been enhanced to show product texture. As such, products you receive may vary in size and appearance. 

In the event of an inventory shortage, Al Karam Sweets reserves the right to replace an item with one of equal value. We will attempt to notify all customers prior to making any changes.